Legal Document

Privacy & Policy

Effective March 16, 2026  ·  Your privacy matters to us.

01 — Information We Collect

What Information We Collect

When you use Kaafall Travels, we collect personal information you provide directly — such as your name, phone number, email address, and travel preferences — during registration, booking inquiries, or contact form submissions. We also automatically collect certain usage data including your IP address, browser type, pages visited, and device information to improve our platform's performance and user experience.

02 — How We Use It

How We Use Your Information

Your information is used solely to provide, improve, and personalise our travel services. This includes connecting you with verified travel agents, processing booking inquiries, sending trip-related updates, and offering customer support. We may also use your data to send promotional offers or newsletters — you can opt out at any time. We do not sell, rent, or trade your personal data to any third party for their independent marketing purposes.

03 — Data Sharing

Data Sharing & Third Parties

We share your information only with verified travel agents listed on our platform, strictly for the purpose of fulfilling your booking or inquiry. We may also share data with trusted third-party service providers who assist us in operating our website — such as payment gateways, analytics tools, and communication services — under strict confidentiality agreements. In certain circumstances, we may disclose your data if required by law or government authority.

04 — Your Rights

Your Rights & Data Security

You have the right to access, update, or request deletion of your personal data at any time by contacting us at uk.kaafall@gmail.com. We implement industry-standard security measures including encrypted data storage and secure HTTPS connections to protect your information. While we take every precaution, no method of transmission over the internet is 100% secure. By using our platform, you consent to this Privacy Policy, which may be updated periodically — continued use constitutes acceptance of any changes.

Questions about your privacy?

Reach out to us — we're happy to help you understand how your data is used.